Understanding Your Bill

Descriptions of terms used in your bill


Annual Firm Fuel Service Supply Charges: For more information click here.

Base Charge: A charge assessed during each billing cycle without regard to the customer’s demand or energy consumption.

Balancing Adjustment: For certain products, a charge (or credit) that reflects the cost (or credit) to Amigo Energy to balance actual consumption of Amigo Energy customers pooled with Amigo Energy’s scheduling and supply arrangements.

Bill Period: The service period your charges are based on.

Budget Billing Amount Due: Current amount due on level payment plan.

Current Charges: The total current charges for the Bill Period for electric service as disclosed in your terms of service document including Amigo Energy’s Energy Charge, Base Charge, any TDU-Pass-Through Charges, TDU Delivery Charges, Taxes, JustGreen Charge, and fees.

Current Meter Read: The meter reading at the end of the period for which the customer is being billed.

Disconnection Fee: A fee assessed if your service is disconnected.

Disconnection Notice (DNP) Fee: A fee assessed for each instance in which Amigo Energy sends a letter notifying the customer of possible disconnection for non-payment.

Energy Charge: A charge based on the electric energy (kWh) consumed.

ESI ID#: Your Electric Service Identifier, the basic identifier assigned to each point of delivery used in the registration system and settlement system managed by the Electric Reliability Council of Texas (ERCOT).

ERCOT Admin Fee: A fee assessed by ERCOT for the operational and administrative costs associated with managing the electricity grid in Texas.

Exit Fee: Fee assessed if your contract is ended early due to a breach of contract.

Insufficient Funds Charge: A fee assessed for returned payments.

JustGreen Charge: A fee for the level of JustGreen you selected when signing up with Amigo Energy. JustGreen units represent the purchase of renewable energy credits to ensure that you are offsetting your electricity footprint with power generated through renewable means.

kWh: Kilowatt-hour, the standard unit for measuring electricity energy consumption, equal to 1,000 watt-hours.

kW: Kilowatt, the standard unit for measuring electricity demand equal to 1,000 watts.

Late Payment Penalty: A one-time penalty not to exceed 5% on a delinquent bill for electric service.

Market Securitization Debt Fin. (Default): For more information click here.

Market Securitization Debt Fin. (Uplift): For more information click here.

Meter #: The number identifying the meter.

Minimum Usage Fee: A fee assessed during each billing cycle if the amount of electric energy (kWh) consumed is below a specific threshold, as disclosed on your Electricity Facts Label.

Miscellaneous Gross Receipts Tax Reimb: A fee assessed to recover the miscellaneous gross receipts tax imposed on retail electric providers operating in an incorporated city or town having a population of more than 1,000.

Multiplier: The factor used to convert meter reading to actual kWh usage.

Payments and Adjustments: Payments you made on your previous statement; bill amount adjusted by Amigo Energy.

Previous Balance: The amount you owe from previous bill statements.

Previous Meter Read: The meter reading at the beginning of the period for which the customer is being billed.

Returned Payment Fee: A fee assessed for returned payments.

PUC Assessment: A fee assessed to recover the statutory fee for administering the Public Utility Regulatory Act.

TDU/TDSP Delivery Charges: The total amounts assessed by a TDU/TDSP for the delivery of electricity to a customer over poles and wires and other TDU/TDSP facilities not including discretionary charges.

TDU/TDSP Pass-Through Charges Any additional charges or fees that Amigo Energy is required to pay your utility, including, but not limited to, the Advanced Meter Surcharge, disconnection and reconnection fees, metering and installation charges, and move-in or switching fees.

Total Amount Due: The balances from the preceding bill, payments made since the preceding bill, and the amount you are required to pay by the due date.

Total Current Charges: Sum of all electric service charges including all applicable Sales Tax for the current Bill Period.

Type of Reading: Actual (ACT) or Estimated (EST) meter reading completed by the utility.

TDU/TDSP Surcharge: The TDU/TDSP Surcharge is a charge to recover increases in your Utility’s delivery charges approved by the Public Utility Commission of Texas. As stated in your EFL and Terms of Service, the price can change to reflect changes in TDU charges. The charge applies to enrollments and renewals entered into prior to the effective date of this increase in delivery charges from your utility company.

Things that You Should Know About your Bill

If you believe this bill includes unauthorized charges, please call Amigo Energy immediately at 888-469-2644. If you are not satisfied with our response to your inquiry or complaint, please contact 1-866-408-2788, or you may file a complaint with the Public Utility Commission of Texas, P.O. Box 13326, Austin, Texas 78711- 3326, (512) 936-7120 or toll-free in Texas at (888) 782-8477. Hearing and speech-impaired individuals with text telephones (TTY) may contact the commission at (512) 936-7136.