Contact Us

 EMAIL:  info@amigoenergy.com


Our Customer Service Department is available Monday through Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 2:00 PM (CST)





 Other Customer Service Inquiries 

• Send general correspondence (not used for payment remittance) to:
  
    Amigo Energy
    PO Box 3607
    Houston, TX 77253-3607

Paying Your Bill

• Pay Online (registration is required)
• Pronto Pay-our telephone automated payment system is available 24 hours a day 7 days a week. Call 1-888-997-1899. Payments may be processed using a visa or mastercard only
• Pay in person at a Pay Station near you
• Mail your payment to:
  
  Amigo Energy Billing
  PO Box 203357
  Houston, TX 77216-3357

Online Account Access

Log into your My Amigo account to view bill summaries, make online payments, and manage your account settings.

In Case of an Outage

If you experience a power outage, please contact your local Transmission and Distribution Service Provider:

In ONCOR territory:
888-313-4747

In CENTERPOINT territory
800-332-7143

In AEP CP&L territory
888-218-3919

In TNMP territory
888-866-7456

For more information please read: What To Do In A Power Outage.